Canon Hit by Maze Ransomware Attack, Image.Canon Service Down: Report

Canon seems to have confronted a cyber-attack that has resulted in an outage on its cloud storage service in addition to impacted the corporate’s US web site and its varied inner purposes. While the imaging large is but to supply readability on the matter, a report has steered that enterprise-focussed Maze ransomware was used within the assault. Canon has additionally posted a observe on its web site stating the suspension of its cellular app and Web browser service. The new improvement comes simply days after wearable maker Garmin confronted a ransomware assault that affected its providers globally.

The observe posted on the web site states that the difficulty was recognized on July 30, and it impacted the 10GB long-term storage function of the service that lets customers save their pictures and movies within the cloud.

“After the investigation, we identified that some of the photo and video image files saved in the 10GB long-term storage prior to June 16, 2020 9:00am (JST) were lost. We confirmed that the still image thumbnails of the affected files were not affected, and there was no leak of image data,” the corporate mentioned within the observe.

Canon’s web site carries the observe offering outage particulars, although it would not say something in regards to the ransomware assault


In addition to the service, over two dozen Canon domains seem like impacted by the continued outage. The US website of the corporate can be inaccessible, although it says the downtime is because of some upkeep.

BleepingComputer reports that an inner notification despatched by Canon’s IT division notified its staff in regards to the “wide spread system issues affecting multiple applications, Teams, Email, and other systems.” A partial screenshot of the alleged Canon ransom observe was additionally obtained by the publication that implies Maze ransomware was used within the assault. The hacker group behind the assault additionally instructed BleepingComputer that it stole 10TB of information in addition to non-public databases.

“The ransomware attack on Canon is yet another example of the Maze gang’s sustained and brazen targeting of enterprises,” mentioned John Shier, Senior Security Advisor at cyber-security options supplier Sophos. “Many of these attacks start by exploiting external services or simple phishing campaigns. The successful campaigns will often be followed by living-off-the-land techniques, abusing over-privileged and under-protected accounts, and hiding in plain sight.”

This is not the primary time when the Maze ransomware has been named in an enterprise outage. It has been utilized in assaults on a number of corporations, together with Cognizant, LG, and Xerox, prior to now.

Gadgets 360 has reached out to Canon for readability on the matter and whether or not it has impacted Indian customers or if it is restricted to sure markets. We are but to listen to from the corporate; nonetheless, in an announcement to BleepingComputer, the corporate did point out that it was at present investigating the scenario.

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Shekh Shahrukh

Shekh Shahrukh is a digital marketer, Entrepreneur, and a Journalism student at Delhi University. A news writer by day and news seeker by night, he is loathed to discuss himself in a third person but can be persuaded to do so from time to time.

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